Paying For Services
Your Financial Responsibilities at Alamar Healthcare, Inc.
Paying for Services: Alamar Healthcare Financial Responsibility Policy Alamar Healthcare appreciates the confidence you have shown in choosing us to provide for your health care needs. As a courtesy, we will verify your coverage and bill your insurance carrier on your behalf.
Our Billing Procedure. On your first visit, you will be asked to sign a patient's Financial, Credit Card Authorization and Cancellation Policies agreements. Our patient financial responsibility policy is to collect Practice fees in a highly professional, prompt manner that is simple and easy for our valued patients. Toward that end we collect outstanding patient past balances and current office visit fees including co-payments, co-insurance, unmet deductibles, and non-covered services in full at the check-in desk at the time of your visit. Nursing Home and hospital patients will receive a statement in the mail.
How To Handle Questions About Your Billing Account.
Paying for medical services should be an uncomplicated process and we do our best to achieve that goal. If you need help with your bill, please call your insurance carrier first, and if a question isn't answered, or if you have a receipt for a payment you have already made, please do not hesitate to call us and let us help you bring your account current.
Occasionally, for insured patients, an outstanding balance may derive from non-covered services, secondary services that your primary insurance does not cover, or nursing home and hospital patient remainder charges. In this case, our staff will bill you in a written statement describing your charges and when you incurred them.
Our Billing Team may call you to ask you to verify your mailing address as well as the name and address of the person responsible to receive and pay bills on your behalf. If you have questions about insurance reimbursement for fees owed, please call your insurance company first, and if they are not able to solve the billing questions, please call our Billing Department in a timely manner so that we may be able to help you at 1(805) 484-0055.
Once your statement is mailed, please make prompt payment in full by your choice of credit card or check and mail it to Alamar Healthcare, Inc. 58 West Loop Drive, Camarillo, CA 93010.
WE ACCEPT THESE CREDIT CARDS: Visa, American Express, MasterCard, and Discover. If paying by credit card, whether by phone, mail, or in person, please have your card with you. We will send a refund in your name with an Alamar Healthcare check for any overpayment within 30 days of overpayment, mailed directly to your responsible party’s contact address if the responsible party is not actually you.
For patients who are injured in Automobile accidents or other non-workers compensation personal injuries, we will bill your regular health insurance, and if your regular health insurance replies that such services are not covered or are expressly excluded from your health insurance policies, we will re-bill you directly with the amount and you can submit your claim to the appropriate carrier for an appeal.
Thank you for your understanding and cooperation.