OFFICE VISIT SAFETY TIPS

PLEASE BE HONEST AND CONSIDERATE—LET OUR STAFF KNOW IF YOU HAVE ANY SYMPTOMS OF COLDS OR FLU OR CORONAVIRUS BEFORE COMING IN.

ALWAYS enter our building by appointment; never enter without previous doctor or staff clearance for the safety of all.

Your health and safety and that of our staff are our highest concerns.  In order to help protect yourself and your loved ones, we’ve put together important information on this page regarding the CoronaVirus.  We will continue to update this information as new information is received by us.  Please check back for the latest information about Alamar Healthcare as we continue to update this page.

As for current news and information on CoronaVirus COVID-19 personal care, newly understood symptoms and recent treatment options, we suggest you turn to the most updated news and information offered by the authorities whose links appear at the end of this page. We work closely with federal, state, and local agencies regarding the latest recommendations and guidance.

See Protecting Yourself and Family: go online to WWW. CORONAVIRUS.GOV

IF YOU BELIEVE YOU ARE EXPERIENCING A HEALTHCARE EMERGENY CALL 911.

Receiving care

Call us (805) 484-0055 if you think you, a family member or co-worker with whom you have had close contact in the past 14 days either has or has been exposed to CoronaVirus COVID -19 and/or you have symptoms (see currently known COVID-19 symptoms below). Please call your doctor for further instructions. At Alamar Healthcare, your doctor is available for such urgent problems 24/7.

It’s critical for you to call us first if you think you have COVID-19 symptoms or believe you’ve been exposed. By calling ahead, you help us direct you to the most appropriate care, and take precautions to protect other patients, our staff and physicians.

Get healthcare by online Telehealth or in-person, including appointments for mental well-being.

You have many ways to get care from Alamar Healthcare without leaving the comfort of your home —by Telehealth for in-depth consultation with you doctor, by phone for brief consultations with the doctor, or by phone with our staff to have them process medication refills under doctor’s order.   Telehealth allows you to get care while helping to address the community spread of COVID-19.  If you need to come in, we’re here for you — and we’re taking every precaution to keep our facilities safe.

To book an in-person appointment, or if you’re concerned about your specific health condition, call us for an in-person visit or Telehealth appointment.  Again, you can get 24/7 advice by our doctors in an urgent situation.

New Prescriptions and Medication Refills

We are experiencing a high volume of refill requests and calls, but we are working as quickly as possible to make sure your electronic prescribing order is processed quickly.  You have options for getting the prescriptions you need. It’s a good idea to fill your prescriptions by mail order pharmacy, especially during the COVID-19 outbreak. You can avoid standing in line at the pharmacy, and sometimes mail order, while not faster, may be cheaper. Until you are notified, Schedule 2 medication prescriptions (such as narcotics, anxiety and sleeping medications, will require pick-up from our office and the same Schedule 2 doctor/patient medication contracts and procedures will apply for your protection.  For urgent prescriptions, you should visit your regular pharmacy.

Testing For the CoronaVirus

We’re prepared to refer patients for COVID-19 testing if testing is necessary, per CDC and established other government criteria.  If you're concerned that you or a family member are exhibiting symptoms of COVID-19, please contact us first by phone before coming in, as you need an  appointment to get tested at testing sites.  Under certain conditions, Telehealth may be the fastest way to get assessed and referred for COVID-19 testing.

Per federal and state government declarations, at this time, you won’t have to pay for costs related to COVID-19 screening or testing if referred by a doctor. If you’re diagnosed with COVID-19, additional services, including hospital admission (if applicable), may be covered according to government regulations.

Thanks to modern technology and the expansion of Telehealth services by Medicare and most commercial insurance companies, our doctors can communicate with you through your iPhone or Android phone (Samsung, LG, etc.).  A Telehealth appointment will be arranged by our office staff and your doctor will be with you in a non-recorded audio/video visit, just like a typical in-office visit.  We have also reserved Telehealth appointment slots daily for urgent medical conditions.

  • Telehealth is fluster-free and takes about 10 seconds to set up an appointment with the doctors.
  • Medicare and most insurance plans reimburse for this service, and copays/coinsurance/annual deductibles still apply.
  • Call us today to schedule your office and/or Telehealth appointment,

(805) 484-0055.

 

For those who have health issues, for which you and our doctors agree it advisable to see your doctor in person, Alamar Healthcare doctors are available at the office for appointments.  If symptomatic of CoronaVirus, take and record your temperature and if 100 degrees Fahrenheit or greater, call Alamar Healthcare to report your symptoms and temperature so that your doctor can better assess your condition.

AGAIN, PLEASE BE HONEST AND CONSIDERATE—LET OUR STAFF KNOW IF YOU HAVE ANY SYMPTOMS OF COLDS OR FLU OR CORONAVIRUS BEFORE COMING IN.

ALWAYS enter our building by appointment, never enter without previous doctor or staff clearance for the safety of all.
When you wish to come in, you will be required to be pre-screened by phone to verify that neither you nor your visitor companions have symptoms of CoronaVirus.  [See the list of currently published World Health Organization CoronaVirus symptoms below].

  • Our staff and doctors pre-screen patients both at appointment-making time and upon entering the building who believe they may have traveled in CoronaVirus-infected areas.
  • Some pre-screened patients may need to be referred to CoronaVirus testing sites prior to coming to our office, and others may be advised to schedule Telehealth prior to coming into the office.
  • We are following Center for Disease Control hygiene precautions, diligently using infection control disinfectants throughout the building before, during and after patient visits and throughout the day.
  • Patients will keep a seated distance of 6 feet from each other, or may choose to wait in their cars after check-in.
  • A mask is offered to each patient, and we are prepared with antiviral gloves, masks, goggles and gowns for our staff in the event these are needed to protect doctors, staff and patients.  We are intensely serious about hygiene for everyone’s protection.

From the World Health Organization online:  Becoming infected with CoronaVirus can trigger a potentially deadly respiratory disease called COVID-19, an illness which presents with some or all of these major acute symptoms.

    • Fever  [of 100 degrees Fahrenheit or greater] and/or a new or deepening dry cough, and/or sore throat and/or any of these--
    • Difficulty breathing or respiratory distress which can become quickly life-threatening (IF AN EMERGENCY CALL 911)
    • Symptoms can also mimic a cold or the flu including: nasal congestion, runny nose, headache, abdominal pain, vomiting, diarrhea, loss of taste/smell, or no symptoms at all, which makes controlling the spread of the virus causing COVID-19 very difficult
    • Travel within the past 14 days to a location with a known CoronaVirus breakout or close contacts of confirmed or suspicious Coronavirus.
    • If you believe you have a medical emergency, call 911.  Otherwise, we strongly urge you to try a Telehealth visit.

CoronaVirus seems to strike the elderly and immunity-compromised the hardest, along with any of us who have underlying health conditions such as diabetes, heart and lung disease.  But the young shouldn't take anything for granted -- there have been numerous cases among people aged 20 to 50, as well as a very few among children.

 

We need each other as never before.   Let’s all drive this virus down by each of us practicing social distancing and good hygiene.  Stay safe, stay cautious, stay connected.  In case we don’t say it often enough, thank you for entrusting us with your care. We are here for you.

Helpful Links:  Check out these websites

World Health Organization  https://www.who.int/emergencies/diseases/novel-coronavirus-2019 and

The Center For Disease Control and Prevention (CDC) General Guidelines https://www.cdc.gov/coronavirus/2019-ncov/index.html

And CDC Get Your House Ready for COVID at https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/get-your-household-ready-for-COVID-19.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fprepare%2Fget-your-household-ready-for-COVID-19.html

And the CDC with FEMA https://www.coronavirus.gov/

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